Safety and Accessibility

Accessibility Guide for West Woolley Farm

Introduction

At West Woolley Farm, we try to make everyone’s stay as safe and enjoyable as possible. We therefore do what we can to provide suitable access for all our guests and describe our facilities and services accurately to allow you to book the right cottage for your specific needs. Of our six self-catering cottages, five are converted from old farm buildings and we have one newer build cottage for two (Shepherds). Currently none are rated under VisitEngland’s National Accessibility Scheme. Parlour, Stables and Shepherds have bedrooms and kitchen/living areas on the ground floor which maybe more suitable for those guests who have difficulty with stairs.

Arrival and Parking

• There is a drop-off zone adjacent to our main courtyard which provides access to our courtyard cottages (Grain Store, Mill House, Parlour and Stables) via a shallow ramp and to Shepherds via two low level steps.
• Parking overnight is provided in our separate car park around 25 metres away from the main courtyard with wood and gravel steps up to the cottage levels. There is motion/light sensitive lighting of the car park and steps to improve visibility at night.
• The drop-off zone for Anna’s Cottage is directly outside the cottage with level access to the front door and overnight car parking 30 metres up a gently sloping unmade track.
• Should any guest have difficulty accessing the car park areas, please let us know and we’ll do what we can to allow parking in the drop off zones subject to maintaining access for other guests and farm traffic.

All Cottages

• There is a no-smoking policy on site
• All cottages have non-feather duvets, pillows and cushions. Towels and bed-linen are cotton
• TV’s have the capability to switch on subtitles
• All bedrooms have windows and natural daylight
• A toilet booster seat can be provided on request
• Where possible we can move furniture to improve accessibility
• All cottages have fire prevention, protection and escape procedures but due to the internal layout of Parlour, Stables and Shepherds, in the event of a fire, guests booking these cottages must be physically capable of exiting the building via a ground floor window should the primary escape route be blocked or impassable.
• The gardens and grounds of the cottages are reasonably level but due to being a farm environment, the surfaces can be uneven in parts and may be slippery/muddy in wet weather

Parlour

All accommodation is on the ground floor, comprising an open plan living area, two bedrooms, an en-suite shower room and en-suite bathroom. The front door is 920mm wide and the internal doors 850mm wide. There is a 150mm step up into the en-suite shower. Both bathrooms have additional grab rails, and there is level access into the cottage.

Stables

The kitchen, two of the bedrooms, en-suite shower room, bathroom, dining and a small sitting area are all on the ground floor. The third galleried bedroom and a larger sitting area are upstairs on open plan mezzanine floors. There is level access into the cottage via the front door and access to the garden via the back door and up three steps. The front door is 1100mm wide and the internal doors 700mm wide

Shepherds

All accommodation is on the ground floor, comprising an open plan living / dining / kitchen area, a bathroom and a bedroom. The shower is over the bath and there is a grab handle on the wall by the bath. The front door is 790mm wide and the internal doors 800mm wide

Mill House

Three bedrooms, an en-suite shower room and the bathroom are all on the ground floor.  The living area and kitchen are on the first floor. There is level access to the courtyard garden via the back door. The front door is 950mm wide and the internal doors 700mm wide

Grain Store

Two bedrooms, an en-suite shower room and bathroom are all on the ground floor.  The living area is on the first floor. The front door is 950mm wide and the internal doors 700mm wide. There is access to a courtyard garden at the side of the cottage via 2 steps.

Anna’s Cottage

The living area is on the ground floor, note: 1.9m (6ft 3in) height restriction. Two bedrooms, en-suite shower room and bathroom are on the first floor reached via a spiral staircase. The front door is 820mm wide and the internal doors 700mm wide

Fire Safety

Your cottage has a number of features to minimise the risk from fire;

• No smoking policy and no candles or other naked flames permitted internally
• Fire retardant furniture
• Interlinked smoke and heat alarms
• Fire blanket and fire extinguisher in kitchen area
• Thumb-turn locks on all exit doors for easy exit
• Emergency torches that automatically light up in the event of a  power cut
• Dedicated metal dustbin for the disposal of BBQ ashes (located in the courtyard)

To minimise the risk to yourselves please take time on arrival to familiarise yourselves with the cottage, in particular;

• Fire exits and the quickest route from all rooms to the exits
• How to open ground floor windows and what is below
• Location of fire blanket and fire extinguisher in kitchen

For your extra protection, we also advise you to:

• Keep doors closed at night or when  rooms aren’t in use
• Turn off and unplug electrical equipment and turn off lights when not in use and at night

If case of fire;

• SAFETY FIRST – DO NOT PUT YOURSELF OR OTHERS AT RISK
• If the fire is very small and contained, and you have a clear route to exit the cottage, attempt to put the fire out by using the fire blanket and/or the extinguisher. Use the blanket to smother the flames and/or protect yourself. To use the extinguisher, break the tamper seal, pull the metal safety pin out of the handle, aim at the base of the flames, squeeze the trigger and spread from side to side. If unsure how to use the blanket and extinguisher, simply exit the cottage by the nearest door. Do not put yourself or others at risk by using the equipment
• Make your escape by the nearest exit door. If your route is blocked or impassable, exit by a ground floor window where possible
• Phone 999 – you can also call 112. The Fire Brigade will not know your cottage name so give the location as Holiday Cottages at West Woolley Farm, Woolley, Bude, Cornwall, EX23 9PP. The what3words location if the farmhouse is ///noise.ended.perfumed
• Alert other guests in the other cottages if safe to do so.
• Make your way to the village green by the main driveway entrance to West Woolley Farm.
• Alert the owners, phone numbers 01288 331202, 07774 211039, 07746 951901

Safety on the Farm

We aim to make West Woolley Farm a safe environment for you and your family to enjoy, but because it’s a farm with animals buildings and equipment, we ask you to take responsibility for your own safety and especially that of your children.

You are very welcome to go and see the animals at any time, but please don’t go into their enclosures or give them anything to eat unless we are there. They are all on strict diets to stop them getting too cuddly! Please ensure that everyone washes their hands after being near the animals, and women who are or may be pregnant should avoid contact with the sheep and goats just to be on the safe side.

If you go through any gates please leave them as you find them – this is equally true if you’re out walking on footpaths, as farmers usually leave gates a particular way for a reason. If the big gates into our main yard are closed, we may be moving animals or machinery so please wait until we re-open them for your own safety.

There’s lots of fun to be had in the play barn, but children, and especially young children, must be supervised appropriately.